CRM system implementation – What does it look like?
Implementing a CRM system is a strategic step that can revolutionize the way a company manages customer relationships and automates key processes. Preparing for the implementation, how it goes, and the results it produces are crucial to a company's success in a competitive market.
Is CRM training for employees necessary?
Implementing a CRM system is a key step toward better organization and increased efficiency in a company, but is simply getting the software up and running enough? In our article, we consider whether training employees to use CRM is really necessary.