Implementation of CRM in sensory therapy practice - wSwiecieTerapii.pl
Sensorek Therapy and Development Center, offers a wide range of therapy services, including craniosacral therapy, sound massage and alpaca classes. It specializes in the diagnosis and therapy of sensory integration disorders in both children and adults, helping to improve sensory functioning and overall quality of life. The center is distinguished by its holistic approach to health and development, as reflected in its slogan “Your Health – Our Passion. Holistic therapies for the family.”
- Industry: therapeutic services
- Problem: Customer relationship management, appointment reminders
CRM needs of therapy offices
A therapy office needs a CRM system that makes it easy to manage client relationships and organize work. Key features include appointment scheduling with the ability to sync with the calendar, appointment reminders, and easy viewing of appointment history and therapy progress. The CRM allows storing clients’ contact information, preferences and therapy notes, providing personalized service. In addition, the system can support automatic invoicing, payment management, and communication via email and SMS, which streamlines the practice’s daily operations and improves service quality.
CRM functions used by the Sensory Therapy Center Sensorek
The implementation of SalesWizard CRM has completely transformed the way we manage our practice. The automation of SMS and email reminders has significantly reduced the number of missed appointments, and the scheduling module has made it easier to organize the schedule. Thanks to a transparent system for managing customer data, we can better tailor our services to our customers' needs. SalesWizard saves our time and improves the quality of service, which both employees and customers appreciate. It's an investment that pays for itself quickly!
Monika Karasek
How did we help you implement SalesWizard CRM?
The implementation of SalesWizard CRM at Sensorek Therapy and Development Center has helped streamline appointment and customer relationship management. The system automated the process of making appointments, sending reminders and monitoring the progress of therapy, ensuring complete workflow. In addition, it enabled the storage of detailed client data. This provided the therapy office with a tool for efficient management, which translated into better customer service and time savings.
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